REMINDER: ELECT AN END OF TERM OPTION
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Agreement Number:
${originalAccountNumber}
Agreement End Date:
${displayEndDate}
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Dear ${letterDisplayName},
Thank you for being a great SmartWay customer over the last${eotLoanTermYears}.
Your Rental Agreement ${originalAccountNumber} is coming to an end, but to date you have not let us know what you would like to do with the goods that you are renting. As a SmartWay customer, you have a wide range of end of term options that may be available to you to suit your particular requirements:
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Upgrade to new goods
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Take advantage of the opportunity to upgrade to new goods, subject to approval1. If you upgrade to new goods and offer to purchase the existing goods, we will waive the purchase price of the existing goods2.
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Offer to purchase the goods
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Make us an offer to purchase the existing goods1.
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Return the goods
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If you no longer want the existing goods, return them to us by ${displayEndDate} and incur no further monthly rental payments.
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Double Time the goods
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You can double the length of your existing Rental Agreement by paying ${displayLastMonthlyPayment}.
You will continue to enjoy the benefits of the FlexiCare Program during the double time period3.
For more information on all our end of term options, visit
smartway.com.au/eot
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Don’t Forget to Contact Us
The most important thing is to contact the SmartWay Customer Team as soon as possible on 1300 888 779 7 days a week to discuss and select your preferred option. Remember, if you do not return the goods or contact us to agree your end of term option before ${displayEndDate}, under your Rental Agreement, you will continue to be charged a monthly rental payment.
We look forward to hearing from you.
Regards,
SmartWay Customer Team
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