ACCOUNT DETAILS

Agreement Number:
${originalAccountNumber}

Scheduled Agreement End Date:
${SchedEndDate}

${letterTodayDate}

Dear ${letterDisplayName},

Reminder: Your Return of the Equipment – How to finalise your Rental Agreement

Thank you for advising us that you wanted your Rental Agreement (Number ${originalAccountNumber}) to finalise on the scheduled end date (namely ${SchedEndDate}) and selecting to Return the Equipment.

Return

We have not yet received the Equipment from you. You were required to return the Equipment to us on or before ${SchedEndDate} to avoid additional rental payments.1 The Equipment was required to be returned, at your expense, with all accessories and manuals. As a result, your Rental Agreement has automatically rolled-over for thirty (30) days.

Roll-over of your Rental Agreement2

Your Rental Agreement will continue to automatically roll-over for successive periods of thirty (30) days until you give us thirty (30) days’ written notice and, as applicable, you return the Equipment to us or finalise the purchase of the Equipment. During the roll-over period you will be charged the same rental payment rate payable immediately before the scheduled end of your Rental Agreement.

Contact us

Please contact us urgently regarding the Return of the Equipment.

If you have any questions or you would like to nominate a different option for the Equipment, please call our SmartWay Customer Team on 1300 888 779, 7 days a week, 9am – 6pm (AEST).

We look forward to hearing from you.

Regards,

SmartWay Customer Team