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Agreement Number:
${originalAccountNumber}
Scheduled Agreement End Date:
${SchedEndDate}
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${letterTodayDate}
Dear ${letterDisplayName},
Reminder: Your Rental Agreement is approaching the scheduled end date
We hope we have helped your business grow and prosper.
Your Rental Agreement
This is a reminder that your Rental Agreement (Number ${originalAccountNumber}) is scheduled to end on ${SchedEndDate}.
Key decisions
There are key decisions you need to make and notify us in writing at least sixty (60) days before the scheduled end of your Rental Agreement. The key decisions you need to make include:
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What would you like to do with the Equipment: would you like to return or offer to purchase the Equipment? |
2. |
Whether to upgrade to new equipment: would you like to upgrade to the latest technology or a new model? We may have special benefits if you choose this option. |
3. |
Whether to extend your Rental Agreement: do you need more time to decide which option to choose? You can request to extend the term of your Rental Agreement. |
Options at the scheduled end of your Rental Agreement1
Your options at the scheduled end of your Rental Agreement include:
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The Equipment: |
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Return: you can return the Equipment to us at the scheduled end of your Rental Agreement with no more rental payments.2 The Equipment must, at your expense, be returned with all accessories and manuals.
Offer to Purchase: if you would like to own the Equipment, we would be pleased to discuss a purchase price with you.
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Upgrade to new equipment: you may want to upgrade to the latest technology or a new model. As a valued customer, we can make this process easy and fast. If you upgrade to new equipment and offer to purchase the Equipment, we may be able to provide you a discount based on various factors including your loyalty to our business.3 Call us to discuss an approval. |
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Extend your Rental Agreement: you may need more time to decide whether to return or offer to purchase the Equipment. If so, you can request to extend the term of your Rental Agreement. During this extension period you will be charged the same rental payment rate payable immediately before the scheduled end of your Rental Agreement. |
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Notify us of your decision4
If you would like your Rental Agreement to finalise on ${SchedEndDate} you must notify us in writing sixty (60) days before this date.
If you don’t give us this sixty (60) day notice, or if you don’t return the Equipment to us or finalise your purchase of the Equipment on or before the scheduled end of your Rental Agreement, your Rental Agreement will automatically roll-over for thirty (30) days. Your Rental Agreement will continue to automatically roll-over for successive periods of thirty (30) days until you give us thirty (30) days’ written notice and, as applicable, you return the Equipment to us or finalise the purchase of the Equipment. During the roll-over period you will be charged the same rental payment rate payable immediately before the scheduled end of your Rental Agreement.
Click [here] to complete the online form to notify us in writing of your choice for the Equipment.
Contact us
If you have any questions, please call our SmartWay Customer Team on 1300 888 779, 7 days a week, 9am – 6pm (AEST).
We look forward to hearing from you.
Regards,
SmartWay Customer Team
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