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${letterTodayDate}
Dear ${letterDisplayName},
Thank you for choosing SmartWay to finance the Equipment
We’re delighted that you’ve chosen a SmartWay Rental Agreement for your business equipment.
Our priority
At Flexi we’re committed to helping Australian businesses grow and stay competitive by providing them with access to the latest technology. As a SmartWay customer, you can expect to receive tailored offers, information on the latest product launches, valuable business content plus access to additional funds when you need to get new equipment to grow your business.1
To ensure you don’t miss any special customer promotions or important updates regarding your Rental Agreement, check that you have given us your correct email address by visiting: smartway.com.au and clicking on ‘My Account’.
FlexiCare Program2
If you have chosen to participate in the FlexiCare Program, this gives you (as applicable) FlexiCare Protect or FlexiCare Protect Platinum – which means we’ll repair or replace selected items that are stolen, accidentally lost or accidentally damaged in certain circumstances. If you have selected FlexiCare Protect Platinum you may also be entitled to be released from your Rental Agreement in certain circumstances.
If you do not provide a Certificate of Currency of Insurance confirming that the Equipment is insured within thirty (30) days of the start date of your Rental Agreement, we may charge you a fee of 7% of the rental payment from the second rental payment onwards until the Certificate of Currency of Insurance is provided.3 Where we charge this fee, you will automatically receive FlexiCare Protect for each payment period where that fee is paid.
Rental Agreement benefits4
The benefits of your Rental Agreement may include:
1. |
Potentially access a range of tax benefits: check with your tax advisor regarding what you can claim; |
2. |
Conserve cash flow: instalment payments free up your funds so you can keep your business moving, while potentially generating revenue from new equipment; and |
3. |
Finance a wide range of equipment for your business: optimise the benefits by financing business equipment such as computers, telephony, point-of-sale equipment and furniture. |
New equipment
Should you require more equipment for your business, we would be pleased to help with the financing.5
Options at the scheduled end of your Rental Agreement6
Your options at the scheduled end of your Rental Agreement include:
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Purchase: you can make us an offer to purchase the Equipment; |
2. |
Return: you can return the Equipment to us with no more rental payments; |
3. |
Upgrade: if you would like to upgrade to new equipment at the end of your Rental Agreement, we may be able to provide a discount based on various factors including your loyalty to our business; or |
4. |
Extend: you can request to extend the term of your Rental Agreement. |
Contact us
If you have any questions, please call our SmartWay Customer Team on 1300 888 779, 7 days a week, 9am – 6pm (AEST) or email us on customer.service@flexigroup.com.au.
We hope that we will help your business grow and we look forward to your continued success.
Regards,
SmartWay Customer Team

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